This has been the quintessential Terrible, Horrible, No Good, Very Bad Day. I haven't had a day this awful in a long, long time. Everything at work was rushed. I found out about a change in our staff and meeting schedules that bodes very ill for the next year. I expressed annoyance about something and got disdainful looks from my coworkers. And a lady I hung up on---after trying to help her for ten minutes while she disparaged my efforts and my intelligence---came in and related her dreadful experience with one of the staff. I'm grateful she didn't confront me about it, as I probably would've snapped and burst into tears, but I definitely wish said staff member had kept the visit to herself. Ignorance, in this case, is definitely bliss.

Please. Please. Please. Let tomorrow be a better day.

Day 17: Favorite Christmas carol or holiday song
"O Holy Night" is my all-time favorite Christmas carol. But I've a soft spot for "God Rest Ye Merry, Gentlemen" and can sing "Good King Wenceslas" almost word-for-word. (For that, you can blame Jonathan Brandis, who starred as the good king himself in a cheesy, made-for-TV movie.) And the Christmas season isn't complete without the entire soundtrack to The Muppet Christmas Carol, "Christmas is Coming," and "It's In Everyone of Us."